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Terms of Service

Effective Date: July 5, 2026

Welcome to Ascani Appliance Repair. By accessing or using our website or requesting our appliance repair services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website or services.

1. Company Information

Ascani Appliance Repair provides residential appliance repair services.

2. Services

We provide repair, diagnosis, maintenance, and related services for household appliances, including but not limited to:

  • Refrigerators
  • Freezers
  • Washers
  • Dryers
  • Dishwashers
  • Ovens
  • Stoves
  • Cooktops
  • Garbage disposals

Service availability may vary depending on your location and technician availability.

3. Scheduling Appointments

Appointments may be requested through our website, phone, email, or text message. Appointment times are estimates and may change due to traffic, weather, emergency calls, or unforeseen circumstances.

4. Service Fees

Diagnostic fees, repair costs, and replacement parts will be explained before repairs are completed whenever possible. Payment is due upon completion of the service unless otherwise agreed in writing.

5. Cancellations

If you need to cancel or reschedule your appointment, please notify us as soon as possible. Repeated cancellations or missed appointments may result in refusal of future service.

6. Customer Responsibilities

Customers agree to:

  • Provide accurate contact information.
  • Ensure safe and reasonable access to the appliance.
  • Remove personal belongings that may interfere with repairs.
  • Keep children and pets away from the work area during service.

7. Warranties

Any warranty provided applies only to the specific repair or replacement performed by Ascani Appliance Repair. Manufacturer warranties remain subject to the manufacturer's terms and conditions.

8. Limitation of Liability

To the maximum extent permitted by law, Ascani Appliance Repair shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services. Our liability shall not exceed the amount paid for the specific service provided.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website functionality.
  • Copy or reproduce website content without permission.

10. Intellectual Property

All website content, including text, graphics, logos, images, and design, is the property of Ascani Appliance Repair unless otherwise stated and is protected by applicable copyright and trademark laws.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Ohio, United States.

13. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Ascani Appliance Repair

Email: ascanipro@gmail.com

Address: 9470 Cherry Tree Drive, Strongsville, OH 44136, United States

15. Indemnification

You agree to indemnify, defend, and hold harmless Ascani Appliance Repair, its owners, employees, and representatives from any claims, damages, liabilities, costs, or expenses, including reasonable attorneys' fees, arising out of or related to:

  • Your violation of these Terms of Service.
  • Your misuse of our website or services.
  • Your infringement of the rights of any third party, including intellectual property rights.
  • Your submission of false or misleading information.
  • Any unlawful or wrongful conduct on your part.

In the event of such a claim, Ascani Appliance Repair reserves the right to assume the exclusive defense and control of the matter, and you agree to reasonably cooperate with us in resolving the claim.

16. Service Call & Diagnostic Fee

Every service appointment with Ascani Appliance Repair is subject to a non-refundable Service Call and Diagnostic Fee of $89.99. This fixed fee covers the technician's travel, inspection of the appliance, diagnosis of the issue, and professional consultation, regardless of whether the repair is completed.

By scheduling a service appointment, you agree to pay this fee upon the technician's arrival.

The diagnostic fee is due even if:

  • You choose not to proceed with the repair after the inspection.
  • The repair cannot be completed due to inaccurate or incomplete information provided when scheduling the appointment.

Failure to pay this fee may result in the Company pursuing all lawful methods of debt collection.

17. Repair Results

A diagnostic service or completed repair does not guarantee that the appliance will be fully restored to proper working condition. Some defects may be hidden, intermittent, or occur simultaneously with other issues that cannot reasonably be identified during the initial inspection.

18. Diagnostic Procedures and Potential Risks

During the diagnostic process, the technician may need to move the appliance, remove exterior panels, disconnect certain components, or access internal parts in order to determine the cause of the malfunction.

By requesting service, you authorize Ascani Appliance Repair to perform these diagnostic procedures.

You also acknowledge that, due to the age of the appliance, normal wear and tear, corrosion, brittle plastic components, previous repairs, or installation conditions, additional defects or incidental damage may become apparent or occur during the diagnostic process despite proper workmanship.

To the fullest extent permitted by applicable law, Ascani Appliance Repair shall not be liable for issues resulting from:

  • Normal wear and tear.
  • Corrosion or seized fasteners and connections.
  • Aging or brittle materials.
  • Hidden mechanical or electrical defects.
  • Improper or non-standard installation.
  • Previous repairs or modifications performed by third parties.

By scheduling a service appointment, you acknowledge that you have read, understood, and accepted these conditions and the potential risks described above.

19. Return Visits or Refunds

Any decision regarding a return service visit or a refund is made solely at the discretion of Ascani Appliance Repair.

If the same issue reoccurs after a repair and, upon inspection, is determined to have resulted from an error in our workmanship, the Company may, at its sole discretion:

  • Schedule a return service visit.
  • Issue a full or partial refund for the work performed.

An approved return visit includes inspection of the reported issue only. If additional repairs, replacement parts, or labor are required, they will be quoted and charged separately.

This policy does not apply to new or unrelated issues, normal wear and tear, improper use, lack of maintenance, intermittent failures, interruptions in electrical, water, or gas supply, or any repairs, alterations, or modifications performed by third parties after our service.

20. Food Spoilage and Perishable Items

Ascani Appliance Repair is not responsible for spoiled food or other perishable items that become damaged due to appliance malfunction, loss of cooling, repair delays, or equipment downtime.

The owner of the appliance is solely responsible for protecting, relocating, and properly storing all perishable items and for taking reasonable steps to minimize any potential loss.